Cookie Policy

# Cookie Policy

**Last updated: 6 May 2026**

## 1. About this Cookie Policy

This Cookie Policy explains how Grofie ("we", "us", or "our") uses cookies 
and similar technologies on our website www.grofie.co.uk (the "Website"). 
It explains what these technologies are, why we use them, and your rights 
to control our use of them.

This policy should be read alongside our Privacy Policy.

## 2. What are cookies?

Cookies are small text files that are placed on your device (computer, 
tablet, or mobile) when you visit a website. They are widely used to make 
websites work efficiently and to provide information to website owners.

## 3. Types of cookies we use

### 3.1 Strictly Necessary Cookies
These cookies are essential for the Website to function and cannot be 
switched off. They are usually set in response to actions you take, such 
as logging in, adding items to your cart, or filling in forms.

Examples:
- Session cookies (keep you logged in)
- Cart cookies (remember items in your basket)
- Security cookies (prevent fraud)

### 3.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our Website by 
collecting and reporting information anonymously.

Examples:
- Google Analytics
- Shopify Analytics
- Hotjar (if applicable)

### 3.3 Functional Cookies
These cookies allow the Website to remember choices you make (such as your 
preferred language or region) and provide enhanced features.

### 3.4 Marketing and Advertising Cookies
These cookies track your online activity to help advertisers deliver more 
relevant advertising. They are also used to limit the number of times you 
see an advertisement.

Examples:
- Meta (Facebook) Pixel
- Google Ads
- TikTok Pixel

## 4. Third-party cookies

Some cookies are placed by third-party services that appear on our pages, 
including:

- **Shopify** – e-commerce platform
- **Google Analytics** – website analytics
- **Meta** – advertising and remarketing
- **PayPal** – payment processing
- **Klaviyo / Mailchimp** – email marketing (if applicable)

## 5. How long do cookies last?

- **Session cookies** – deleted when you close your browser
- **Persistent cookies** – remain on your device for a set period 
  (typically 30 days to 2 years)

## 6. Your cookie choices

You can manage cookies in the following ways:

### 6.1 Cookie Banner
When you first visit our Website, you can accept or reject non-essential 
cookies via our cookie banner.

### 6.2 Browser Settings
Most browsers allow you to control cookies through their settings. To 
learn more, visit:
- Chrome: support.google.com/chrome
- Safari: support.apple.com
- Firefox: support.mozilla.org
- Edge: support.microsoft.com

### 6.3 Opt-out tools
- Google Analytics: tools.google.com/dlpage/gaoptout
- Your Online Choices: youronlinechoices.com/uk

⚠️ Please note: Disabling cookies may affect the functionality of our 
Website, including the ability to make purchases.

## 7. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in 
technology, legislation, or our practices. The "Last updated" date at the 
top will always indicate when changes were made.

For data protection queries, you can also contact the Information 
Commissioner's Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113