Cookie Policy

This Cookie Policy explains how Grofie Nutra-Commerce Ltd ("Grofie", "we", "us") uses cookies and similar technologies when you visit grofie.co.uk. Please read it together with our Privacy Policy.

We follow the Privacy and Electronic Communications Regulations (PECR), the UK GDPR and the Data Protection Act 2018. Grofie Nutra-Commerce Ltd is registered with the Information Commissioner's Office (ICO) under registration number ZC227322.

Cookies are small text files placed on your device when you visit a website. They help the site work, remember your choices (such as the items in your basket) and help us understand how the site is used. Similar technologies, such as pixels and local storage, work in the same way and are covered by this policy.

We group cookies into four categories:

• Strictly necessary — needed for the website to work, such as keeping items in your basket, secure checkout, signing in to your account and remembering your cookie choices. These cannot be switched off.
• Preferences — remember choices you make, such as your region or language.
• Analytics — help us understand how visitors use the site, for example which pages are visited most, so we can improve it.
• Marketing — used to show you relevant adverts on other websites and social media, and to measure how well our campaigns perform.

We only use preference, analytics and marketing cookies if you agree to them.

Some cookies are set by trusted third parties that help us run our store, including:

• Shopify — our e-commerce platform, which provides the basket, checkout and customer accounts.
• Payment providers, such as PayPal, which process payments securely.
• Analytics and social media services, only where you have given consent.

These providers handle information under their own privacy policies. Details of the cookies Shopify uses are available at shopify.com/legal/cookies.

Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set period or until you delete them — for example, to remember your basket or your cookie choices between visits.

When you first visit our website, a cookie banner lets you accept or reject non-essential cookies. You can change your choice at any time by clearing cookies for grofie.co.uk in your browser, which will show the banner again on your next visit.

You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the site, such as the basket and checkout, from working. Guidance is available from the ICO.

We may update this policy from time to time, for example if we start using new tools on our website. The "Last updated" date at the top of this page shows when it was last changed.

Grofie Nutra-Commerce Ltd
Registered Office: Suite RA01, 195-197 Wood Street, London E17 3NU
Trading / Warehouse: BSS House, Cheney Manor, Swindon SN2 2PJ
Email: info@grofie.co.uk · Phone: +44 7405 730813

If you are unhappy with how we use your data, you have the right to complain to the Information Commissioner's Office at ico.org.uk.